Customer Service Agent: Ticketing/Gate-Delta Airlines-Latest Job Vacancy March 2015 - Greetings spirit, friend. Many companies provide jobs, but sometimes the information is only limited to certain circles. Therefore the blog admin of this blog feel called to assist in spreading the job information to all people in need. Who knows, maybe one of them is qualified and desired by companies. Therefore, you must read this following job information, because this information may be the point of your success in reaching your career and future. Please be studied carefully.
Customer Service Agent: Ticketing/Gate (Ready Reserve)
Requisition #: 244148
Detroit, MI
Welcome! Delta is the most admired airline and we thank you for your interest in joining our team of Ready Reserve Customer Service Agents!
Delta is known for its legendary, reliable service to its customers, our number one focus is the safety of our passengers while enhancing every aspect of their travel experience. Our award winning employees effectively demonstrate our core values: Honesty, Integrity, Respect, Perseverance, and Service in every aspect of their work. As a member of our above wing crew, you will be central in demonstrating that commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Ready Reserve Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive persona inside and outside of work. Additionally, excellent internal and external customer service is another attribute that keeps our Delta brand strong.
Working the front lines at the airport, you will play a vital role in demonstrating that commitment and reinforcing the Delta difference! Delta understands the demands of air travel and is determined to make the experience as smooth and enjoyable as possible for our customers. Delta employees practice and advocate safety-conscious behaviors during all work activities.
SUMMARY OF ESSENTIAL JOB RESPONSIBILITIES:
In this role, Ready Reserve Customer Service Agents serve our customers in both the ticketing and gate areas at airport locations.
Our professionals serving as a ticket agent are the first to greet our customers and guide and assist them with the ticketing and baggage check-in process.
The ticketing process requires the use of computers and agents are responsible for all aspects of the ticketing process - selling, printing, reissue. In addition, a ticket agent is also responsible for managing the check-in process - ensuring our customers have the proper documentation for travel, properly tagging baggage and performing lifting tasks that involve transferring baggage from scales to conveyor belts. Several other lifting tasks will involve handling items as low as floor level and as high as waist level. This job requires routinely lifting bags or items weighing up to 50 pounds. This job also requires occasionally lifting bags or items weighing between 50 and 70 pounds.
Our professionals serving as gate agents help our customers with routing, trip planning and gate boarding.
The gate agent position requires the use of computers and assists our customers with seat availability, gate announcements with regard to the boarding process, flight status, checking and handling baggage, managing and initiating the boarding process. Gate agents are also required to operate jet ways to place them in position prior to aircraft arrival and the lifting, opening, closing, and securing aircraft doors.
All customer service agents are required to work consistently in public areas surrounding by other people and be able to understand and respond to a variety of questions about travel information. This position requires standing for long periods of time. Additionally, you may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
As a Ready Reserve Customer Service Agent of Delta Air Lines, you will work between 600 and 1,300 hours per year.
Think you have what it takes to help us change how passengers feel about flying these days? If you are team-oriented, are willing to work diligently in a dynamic work environment, and positively adapt to changes and quickly find resolutions to problems by understanding our customers' needs and maintaining professionalism and composure, then we would love to welcome you to the Delta team, and let's not forget about our "uplifting" flight privileges! Many employees have used this entry level position for other opportunities at Delta.
To qualify for this position, you must:
Have a high school diploma or GED equivalent
Be at least 18 years of age
Pass an extensive post offer pre-employment background check, including finger printing and a criminal history record check required by federal law
Pass a post offer pre-employment drug test
Routinely lift bags or items weighing up to and including 50 pounds
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass a physical agility test
Be authorized to work in the US
Possess entry-level computer skills
Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends and holidays
Source : Delta airlines career
Looks like this is the right time for you to get your dream job. To protect your chance to remain large to work in the company above, we advise you to immediately prepare a job application letter and your CV, complete with supporting documents. Please ensure that all documents have been adapted to the official terms and conditions of the company employer. In the above news has stated that only qualified candidates and qualifications will be invited to the next employee recruitment process. We hope your sincerity to deploy the latest job opportunities information to your beloved friends or relatives who may need this job information. Join our community group on Facebook / Twitter / Gplus to obtain information as soon as possible. And do not forget the info job that much sought after 2 weeks of this, namely Delta airlines-Customer Service Agent: Ticketing/Gate-Latest Job Vacancy March 2015
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