Citigroup-Customer Service in Service Billing Disputes-Latest Job Vacancy February 2015 - Is a matter of pride for the admin, to be able to provide the latest information of employment opportunities that may be right for you. We only select the best job and the latest opportunity information, special for you, the loyal visitors of this blog. We must sort out the best information for you because of thousands jobs available on the net. We are optimistic that, with the help of internet as media, the vacancy and employment opportunities informations will increasingly fast and sophisticated, and it will quickly spread to remote parts of our country. So, employment opportunities became more evenly to the entire population of our country. Thus, you can also directly send job applications to the company concerned, via the Internet as well. Perhaps the spirit of unity in diversity and skills are high, the economy of our country will continue to increase in a short time. The role of government is also required to continue to improve the reliability of internet connections to remote areas, so that the information such as the job vacancy can be continued widespread and accessible to communities far from urban areas so as to increase employment opportunities in the area. The following information employment opportunities we offer especially for you, happy reading.
Customer Service in Service Billing Disputes
Citigroup Inc
Description
****Visit us On-Site ****
Monday through Friday
9:00am to 4:00pm
or join us on Saturday, 2/28 from noon to 4pm.
701 E. 60th St. N
Sioux Falls, SD 57104
Building 1, Main Lobby
We will also be at the BIG Job Fair at the Sioux Falls Convention Center on February 24th from 10:00am to 4:00pm.
Do you want to know more about the job possibilities at Citi? No appointment necessary, just drop in and speak with a Citi Recruiter or Manager.
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At Citi, we’ve been tackling the world’s toughest challenges and seizing its greatest opportunities for over 200 years. The financial solutions we create for our clients achieve outcomes that truly shape communities, businesses and the larger world of finance.
Achievements with impact: that’s what drives us. How about you?
We are looking for highly motivated, energetic and dedicated individuals to fill the role of Customer Service Representative. This role is a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Representatives will interact with clients to address and resolve inquiries by taking ownership of the client experience.
The Billing Disputes Expert provides personalized, professional service to our clients as their advocate in opening disputes, providing the status on existing disputes and identifying security concerns for our clients. Responds to inbound phone inquiries from clients and if applicable, contacts merchants to help resolve billing issues.
Citigroup Inc. and it subsidiaries (“Citi”) are equal opportunity employers (M/F/D/V) and do not discriminate on the basis of any legally protected status or characteristic.
About our location:
The Sioux Falls site is a strategic site for Citigroup, with multiple lines of business located on campus. We are seeking career minded individuals who desire to take advantage of the multiple career paths available within our organization.
Together, we serve Citi’s Consumer and Commercial banking division, helping clients from all over the world find answers to their financial questions.
We accomplish this all within a state of the art facility which contains a cafeteria, fitness center, and an award winning child care and learning center. In addition, our team members enjoy an extensive and highly competitive benefit package that includes a comprehensive insurance plan, matching 401K program, and a tuition reimbursement program.
Qualifications
Operate in a full service environment to resolve complex and expansive set of customer inquiries across multiple systems.
Navigate multiple systems and service customers across platforms; which, adds complexity to the positions scope.
Maintain detailed knowledge of a subset of product and service offerings to customers.
Analyze risk areas and identify solutions to meet customer's need.
Strong problem solving skills, the ability to multitask andmake quick, effective decisions
Must be able to demonstrate an empathetic approach with our clients and a warm, respectful tone while consistently meeting and exceeding our customer's expectations.
Must utilize exceptional judgment to solve the dispute in a manner that delights the customer while minimizing operating loss/liability through interpretation and adherence to Association rules/regulations.
High School Diploma/GED or equivalent work experience required.
Primary Location: United States,South Dakota,Sioux Falls
Education: High School Diploma/GED
Job Function: Operations Customer Service
Travel Time: No
Job ID: 15007647
Source : Citigroup career
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