Verizon-Call Center Sales Associate-Latest Job Vacancy March 2015

Verizon-Call Center Sales Associate-Latest Job Vacancy March 2015 - Welcome back to this blog that always presents the latest jobs information around the world. This website is dedicated to you, a blog's loyal visitor. This blog only displays the latest jobs vacancy which popular and hot trend today. Before learn the core information in this article, the admin wants to greet you with a warm greeting, and full of friendship. We hope you stay healthy and fit to welcome the competition in search of jobs which are very strict. But do not worry, if you have the fortune certainly, that jobs  will come to you. Perhaps the information below is the way for you to pursue a career in a company. Well, please observe the following information carefully.

Verizon

Call Center Sales Associate


Weldon Spring, MO - United States
Sales - Full-Time
Job # 384806
Date posted - 03-27-2015

You know how to communicate with customers to find out what they need—and what solutions can fill those needs. Our dedicated Sales professionals receive award-winning training so they can present our game-changing technologies, products and services to the world.

Summary

Serves as a principal link between the company and its high value residential customers.
Receive numerous contacts each day and ensure customer satisfaction and revenue
growth through the sales of advanced products and services. Customer transactions focus on new service orders, moves and changes, but also include disconnects, billing
adjustments, inquiries, arrangements, and solving customer problems.

Responsibilities

Duties include, but are not limited to, the following: 

Greet the customer and respond positively.
Obtain all information necessary to address the customer's need courteously and accurately.
Ask questions and listen for cues to additional customer requirements.
Make customized service recommendations and explain how company services will benefit the customer. Quote and compute rates accurately.
 Address customer concerns and objections thoroughly and politely and obtain a customer commitment.
 Use judgement in negotiating customer effecting issues (due date, credit requirements, credit issuance, etc).
Summarize the contact and explain what will happen next.
Ensure customer understanding.
Express appreciation for the customer's continuing business.
Ensure orders and adjustments are accurate and complete and follow-up  promptly on any commitments made during the contact.
Operate various office machines including computers, keyboards, and CRT terminals. Able to perform multiple tasks simultaneously, i.e., communications, document processing and VDT usage.
Accountable for meeting established productivity standards, such as customer satisfaction, revenue generation (sales), call handling time, order quality, and billing accuracy.
Required to sit at a stationary work location using a visual display terminal for extensive periods of time.
Wears headset for extensive periods of time.
May be required to perform additional duties and tasks as required by the Company

Qualifications

Tests– Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 
Must speak clearly with the customers. 
Must be willing to work regularly scheduled shifts including, weekend and holiday shift assignments to facilitate coverage in the center.  
Pay is hourly rate plus commission (70% Base/30% Commission). Wage credit may be granted for related experience and/or college degree.
At least 1 year of sales experience
At least 1 year of call center experience

Salary Information

Hourly Rate: $9.31 - $21.64

Additional Information

Candidates should be prepared to work evening hours: 2:30pm-11:00pm (M-F and/or SAT)

Preferred Qualifications:

- 2-year college degree (or equivielent work experience

Test(s) Required

Verizon Job Fit Test A
VZ Test for Customer Service
Sales and Service SI

Test Preview

Test Previews

Equal Employment Opportunity

Verizon is a Federal Contractor
Verizon requests veteran priority referrals
Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.

Source : 

Do not wait too long to submit your application file on the above company, as there will be more job seekers like you are going to do it first. So, if you are interested in the position / job above, immediately send direct job application letter and your CV, and other supporting documents to the address / email above. The company admin will respond immediately to your resume and call you to follow the recruitment exam if you meet the criteria according to the information above. Thank you for your visit on this blog. If the above information is considered useful, please your sincerity to deploy this latest career information through social media and twitter on relatives and friends. You can also join the community of job seekers that we manage (facebook, twitter, Gplus) so that you always get the latest information. If you do not fit in with the info above, we recommend that you open the latest jobs vacancy information Sealed Air-Payroll Specialist II-Latest Job Vacancy March 2015