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Job Title Connected Vehicle Operations Analyst
State : Michigan
Company : Ford Motor Company
Job Description & Qualifications
Support the development and launch of new and enhanced vehicle connected services and features to ensure applications are designed for supportability.
Write operational requirements and define support processes for upcoming products and features.
Investigate key performance metrics to identify trends and proactively identify opportunities to improve success rates and/or optimize transaction timing.
Assist with the day-to-day operational support of all Connected Vehicle products and features, including the connected vehicle platform.
Respond to production issues, validate the concern and work with the appropriate suppliers or support organizations to implement immediate corrective action, identify root cause and deploy long term corrective measures.
BS Computer Science or Engineering or strongly related.
Candidate must have prior experience leading a project from conception to launch including effective management of software suppliers, testing and troubleshooting procedures, and leadership in the resolution of issues.
Ability to Triage issues from multiple sources.
Pocess analytical, organization and issue resolution skills.
Systems Engineering Processes and Methodologies Ability to work with large cross functional teams under aggressive timelines.
Ability to interface with many teams throughout the company, other nationalities/countries, and time-zones.
Open to traveling on a monthly basis to support business meetings with suppliers.
Strong SQL Skills Excellent written and verbal communication skills
BS or Higher in Computer science or Electrical Engineering.
Experience in the area of managing the day-to-day operations of a 24x7 telematics service.
Experience with IoT (Internet of things), vehicle telematics, cellular communications, telematics service providers, in-vehicle connectivity features implementations, cloud architecture, data analytics, V2V communications, embedded telecommunication devices.
The distance between imagination and …. Creation. It can be measured in years of innovation, or in moments of brilliance. And, it can be a road you start traveling right now. When you join Ford Motor Company, your journey begins. You become part of a team that is already leading the way, with ingenious solutions and attainable products – and it is always ready to go further.
At Ford Motor Company, the distance between you and an amazing career has never been shorter. Join the Ford team today, and discover the benefits, rewards and development opportunities you’d expect from a diverse global leader.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. Ford Motor Company also is committed to take affirmative action to employ and advance in employment such persons.
Source : Ford Motor career
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